Quality Policy

It is the policy of Gulf Gasket Factory to fully comply with or exceed the requirements of the customer regulatory requirements and to continually improve the effectiveness of the quality management system.

In order to achieve continual improvement within all aspects of the business, measurable objectives have been set within the organization with the overall aim of:

• Reducing Process and Product Non-conformance
• Improving Process and Product Performance Characteristics
• Improving Customer Satisfaction Levels
• Improving System Effectiveness and Efficiency

The company has set Key Performance Indicators throughout the business operations in order to continually monitor, measure, analyze and review the performance compared to targets and to act upon the results where deemed necessary.

Our valued customer is our most cherished asset and it is our policy to continually improve the level of our services by producing quality products that are delivered on time at the least possible cost in order to become the benchmark supplier against which all others are judged.

Providing timely and efficient customer service, creating an environment where people are trained, involved and committed to continues improvement.

The Quality Management System meets the requirements of International Standard ISO 9001:2008 and enjoys the full support and active support of the Top Management.

For and on behalf of the Top Management Team:


HUDA AL-DOSSARY

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