Quality Objectives

Top Management has ensured that quality objectives for the system, its processes and the product have been established at relevant functions and levels within the organization.

Permanent objectives have been established for:
• Continual Improvement of System Implementation
• Continual Reduction of Product and Process Nonconformity
• Continual Reduction of Customer Complaints
• Continual Improvement of Customer Satisfaction Indices
• Continual Improvement of Supplier Performance

The objectives are measurable and consistent with the quality policy. Key Performance Indicators have been identified in order to measure and analyze the performance.

The Analysis of Data and Management Review procedures define how data is collected, analyzed, reviewed and acted upon in order to achieve continual improvement.

The system process have been planned and designed in order to achieve the objectives and to continually improve performance in all areas.

To ensure that the system planning includes the changed requirements are identified and integrated into the system.

This company operates under the strict guidance ISO 9001:2008 and has won the accreditation and approval of many in quality standards of the private sector.

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